About this book
Improving the effectiveness of your IT through better alignment with the business is a precursor to increasing profitability. This practical, introductory guide provides the tools to achieve this. It teaches strategy analysis and how to model business systems and processes and covers other topics including business case development, change management, and engineering/information resource management. The book also supports the ISEB qualifications in Business Analysis.
I copy-edited the second edition for the publisher, working on screen in Microsoft Word. I liaised with the author to resolve editorial queries and returned the text edited and tagged ready for typesetting.