A good way to start in PNL, helps you understand the power of our words and to put mor attention on what you do and what you say. The real good questions can make you change your mind and attitude behind a situation. You can learn about corporal lenguage and interpretational systems. It is usefull to create really persuasive speeches and to have a deep conversation. This book make you more concious about inconsious.Daniel
Great book! I still refer to it when dealing with coaching questions.